Corporate
Plan
Summary
FOREWARD
The
Ministry of Defence, National Security and Immigration has emerged as
a stabilizing force in the country over the years. It has, through the quick action of the military and
police quelled possible civil unrest and chaos, through
decisive and immediate intervention.
The
Department of Immigration has contributed to the security
and economy of Fiji by collectively agreeing to remain united,
despite our many differences, to showcase to the people
of Fiji and the international community that our country
was open, safe and secure for holiday travels and business
opportunities.
The
significant changes in policy, the determination of Government
and the accompanying hard work of under-resourced staff
had re-established investor confidence much quicker then
anticipated. This coupled with excellent service delivery
and enforced accountability were the added impetus behind
a revamped management team, which saw us through adverse
publicity and numerous personal sacrifices.
The
fulfillment of our corporate objectives in 2003, will put
everything back into perspective, where public awareness
and partnership must be enhanced to bring back lost pride,
confidence and trust into this strategically placed Department.
Our new 'DAWN"
This
Corporate Plan ensures that Government's vision of a, Peaceful,
Prosperous Fiji is realized, through our combined efforts
in SECURING OUR TOMORROW!
May
God bless the Republic of the Fiji Islands.
Director Immigration
Our Pledge
- We
will commence anew, our efforts to lift the image of the
Department through teamwork
- We
will promote security awareness, economic advancement
and racial harmony in the life of all our people
- We
will provide honest, accurate and timely advice in the
implementation of Government policies and programs
- We
will perform our duties in accordance with the Public
Service Values and Codes of Conduct
- We
will promote a good health and safety standard in the
workplace, in accordance with the Department's OHS Policy
- We
will strive at all times for professional excellence in
service delivery
-
We will continually seek better and smarter work practices
to improve our capacity and capabilities
- We
will promote a healthy and productive atmosphere, where
constructive criticisms and information sharing is encouraged,
to boost performance
- We
will faithfully serve our God by treating each other,
our customers and the public at large with courtesy, dignity,
and agape love
- We
will serve our country with pride, within the framework
of the Constitution of Fiji and the Department's current
laws and policies
Our
Priorities
- To
establish and implement a new work plan to foster comradeship
and teamwork
- To
establish and implement a customer services system, aimed
at customer satisfaction
- To
formulate a Training Plan to ensure a competent and productive
workforce
- To
review our systems and processes, aimed at regional and
international parity for better security and an effective
and efficient service delivery
- To
review our organization structure to best suit our objectives
in order to achieve Government's goals and plans
- To
review the Passport Act and the Immigration Act and their
relevant Regulations
- To
vigorously pursue an environment of transparency and accountability
with our customers and stakeholders becoming our top priority
- To
ensure that we are on par with our regional and international
partners in all matters relating to Immigration
Our Core Responsibilities
The
primary role of the Immigration Department is the administration
and enforcement of the Immigration, Citizenship and Passport
Acts, which includes the formulation and implementation
of policies relating to clearances at all ports of entry,
and the issuance of visa, permits, citizenship and passports
to deserving/qualified persons.
These
Acts and Policies can be summarized under the following
outputs:
1.
Policy Advice
This involves the research and development of new software
systems, procedures and policies to be on par with international
trends and Government's Strategic Plan.
2.
Ministry Support Services
This involves the preparation of cabinet memoranda, briefs,
draft reports and responses
to parliamentary questions, and other authorized associated
agencies.
3.
Clearance Services
This involves the entry and exit requirements stipulated
under the Immigration Act for all yachts, ships and aircrafts.
4.
Visa Application Processing
This involves the processing of applications and the issuance
of visa to deserving applicants from non-visa exempted countries.
5.
Permit Application Processing
This output involves the processing of applications for
permits to enter and reside, work, study or to do research
in Fiji.
6.
Citizenship Application Processing
This involves the processing of applications for citizenship
in accordance with the 1997 Constitution and the Citizenship
Act of 1998.
7.
Passport Application Processing
This involves the processing of applications and the issuance
of passports to Fiji citizens in accordance with the Passports
Act.
8.
Compliance & Investigation
This involves the carrying out of investigations/inspections
and the removal of unlawful/illegal immigrants.
9.
Immigration Support Services
This output involves the administrative and accounting support
services necessary to carry out the Immigration Department's
operational functions.
Our
Principal Accountabilities
The Immigration Department has five Key Result Areas
(KRAs):
